Auto-service bookings
How to send a service request to service centers in your city, compare their offers, and track your order from booking to completion.
Need maintenance, detailing, or a hard-to-find part? Karaji lets you send one request to service centers in your city and compare their offers side by side — no ringing around. Here's how the whole flow works.
Service categories
Pick the category that matches what your car needs:
- Vehicle service — maintenance and repairs.
- Detailing — cleaning and cosmetic care.
- Tuning & restoration — upgrades and bringing a car back to life.
- Find parts — when you're hunting for a specific part.
Creating a request
A request takes a minute to fill in:
- Choose a preferred date and time — anywhere up to 90 days ahead.
- Pick your city.
- Describe the problem in your own words.
- Swipe "Send request" to send it off.
You need a signed-in account to book services — see Your account if you haven't registered yet.
How it works
Your request is broadcast to every matching service center in your city (you can also send it directly to a single service). Each center that's interested replies with its own offer: a proposed solution and a diagnostics price. You wait for the offers to come in, then choose.
Request states
A request moves through a simple lifecycle:
| State | Meaning |
|---|---|
| Open | Sent, waiting for service centers to respond |
| Offers received | One or more centers have replied |
| Booked | You accepted an offer |
| Cancelled / Expired | You cancelled it, or it timed out |
Comparing offers
Each offer shows everything you need to make a decision:
- the diagnostics price,
- the center's message with its proposed solution,
- the proposed time for the visit,
- the service's rating and reviews from other Karaji users.
Take your time — compare prices and reputations before committing.
From offer to service order
Accepting an offer turns it into a service order with its own lifecycle:
- Scheduled — your visit is booked for the agreed time.
- Diagnostics done — the center has inspected the car.
- Completed — the work is finished.
Two other outcomes are possible: Cancelled (the order was called off) or No show (the car never arrived).
Receipt and rating
- The order can carry a PDF receipt, so you keep a proper record of the work.
- After the order is completed, you can rate the service. Your rating and review become visible to other users comparing offers — the same ratings you relied on when choosing.
Quick recap
- Four categories: Vehicle service, Detailing, Tuning & restoration, Find parts.
- One request goes to every matching service center in your city.
- Compare offers by price, message, proposed time, and rating.
- Accepted offer → order: Scheduled → Diagnostics done → Completed.
- Grab your PDF receipt and leave a rating when it's done.